Terms & Conditions

*Privacy Policy : Daksh CandleArts take the protection of your privacy seriously. In order to make sure that your personal information is secure and strictly enforce privacy safeguards within the company.

*Substitution Policy : In an event where a product that you have ordered is out of stock or unavailable, we will contact you to give an option of an alternate product.

* Order Modification/Cancellation Policy : There are some orders which we are unable to accept and can be cancelled by our side. We reserve the right to cancel any order for any reason, like under any unforeseen circumstances that may come in the way of your order that may be limitations on quantity available of purchase, error in product(s) or pricing information, or limitations of our credit department. Before cancelling any order, we will contact/ notify you. However, in case you want to modify/cancel an order, you can reach us on 8296262230 (10 am to 5 pm , Monday-Friday). If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order. In other cases of order modification/cancellation, please give at least 24 hours' advance notice.

All products listed on the website are subject to change at any given point in time. Purchase of a product is subject to the availability of the stock. We reserve the right to discontinue, modify or suspend any product listed on our website. There may be a slight variation in the product specifications (size, color, etc.) as they are approximate values.

*Damaged/Defective Products : We allow only exchanges with same product in genuine cases. However, in case if a wrong or a defective product has been delivered, do let us know at the earliest in 48 hrs. You can write to us at info@dakshcandlearts.com or call us at 8296262230 (08:00 AM-10:30 PM, Monday-Friday) within 48 hours of receiving the product. Our representative will contact you and may ask for some details about the product delivered or defaults therein. We expect your co-operation and support in completing the process and that will allow us to resolve your complaint expediently.

*Payment Details Order delivery is totally subjected to the payment credited in Daksh CandleArts a/c. unless payment is received by us, the order will not be processed. Daksh CandleArts accepts payment via Visa, Master Card, Debit and Credit Cards, Internet Banking, Digital wallets and UPI.

*Feedback and Suggestions At Daksh CandleArts, we make every effort to ensure that you receive excellent products. We strive hard not only meet, but exceed your expectations. If, at any time, you experience problems with an order or are not happy with our services, you can call us on 8296262230 (10 AM-5 PM, Monday-Friday) or write to us at info@dakshcandlearts.com. Your feedback and suggestions are important to us.